SHIPPING AND RETURNS

 

DOMESTIC SHIPPING

ALL ORDERS ARE TRACKED AND INSURED. YOU ARE PROTECTED.

IF YOUR PACKAGE ARRIVES DAMAGED OR IS LOST PLEASE CONTACT BEYONDTHECANVASBYYAYA@GMAIL.COM ASAP WITH PHOTOS TO FILE A CLAIM FOR A REFUND PROCESS.

SCANNED AS DELIVERED BUT LOST OR DIDN'T RECEIVE IT? EMAIL BEYONDTHECANVASBYYAYA@GMAIL.COM

DAMAGED? MUST HAVE ALL PHOTOS:

-THE OUTSIDE TOP AND BOTTOM OF THE DAMAGED PACKAGE (LABEL SHOWING)

-INSIDE OF THE BOX WITH PACKAGING MATERIALS

-THE DAMAGED ITEM

-CLOSE UP OF THE DAMAGED ITEM

Processing time is 5-15 business days. Shipped via USPS or UPS.

For U.S. orders please allow 2-5 business days for delivery. Holidays may prolong delivery.

Hawaii, Alaska, FPO/AP please allow 12-14 business days.

PLEASE BE SURE ADDRESS IS CORRECT, WE ARE NOT RESPONSIBLE FOR ITEMS SHIPPED TO AN INCORRECT ADDRESS.

IF PACKAGE IS RETURNED. WE WILL CHARGE A ADDITIONAL SHIPPING FEE.

WE ARE NOT RESPONSIBLE IF USPS DOES NOT DELIVER DUE TO PETS OR CONSTRUCTION.

 

INTERNATIONAL ORDERS

ALL ORDERS ARE TRACKED AND INSURED. YOU ARE PROTECTED.

IF YOUR PACKAGE ARRIVES DAMAGED OR IS LOST PLEASE CONTACT BEYONDTHECANVASBYYAYA@GMAIL.COM ASAP WITH PHOTOS TO FILE A CLAIM FOR A REFUND PROCESS.

SCANNED AS DELIVERED BUT LOST OR DIDN'T RECEIVE IT? EMAIL BEYONDTHECANVASBYYAYA@GMAIL.COM

DAMAGED? MUST HAVE ALL PHOTOS:

-THE OUTSIDE TOP AND BOTTOM OF THE DAMAGED PACKAGE (LABEL SHOWING)

-INSIDE OF THE BOX

-THE DAMAGED ITEM

-CLOSE UP OF THE DAMAGED ITEM

WE ARE NOT RESPONSIBLE FOR CUSTOM FEES.

PLEASE BE SURE ADDRESS IS CORRECT, WE ARE NOT RESPONSIBLE FOR ITEMS SHIPPED TO AN INCORRECT ADDRESS.

IF PACKAGE IS RETURNED. WE WILL CHARGE A ADDITIONAL SHIPPING FEE.

IF PACKAGE IS RETURNED. SHIPPING WILL NOT BE REFUNDED.

WE ARE NOT RESPONSIBLE IF USPS DOES NOT DELIVER DUE TO PETS OR CONSTRUCTION.

 

CANCELLATION/RETURN AND EXCHANGES

 

CANCELLATIONS, RETURNS AND EXCHANGES CAN NOT BE MADE AT THIS TIME. PLEASE READ DESCRIPTIONS OF LISTINGS PRIOR TO PURCHASING. 

WE ARE NOT RESPONSIBLE IF YOU DO NOT READ THE DISCRIPTIONS.

On the rare occasion that an exchange or store credit is given there will be a 20% restocking fee plus $25 on ALL orders. 

EMAIL: BEYONDTHECANVASBYYAYA@GMAIL.COM